Privacy Policy

Information We Collect

We may collect information that you provide directly to us. This includes details submitted during account registration, when making deposits or withdrawals, participating in games, or contacting our customer support team. Such information typically includes your name, email address, date of birth, contact details, and payment information necessary to process transactions.

Certain technical and usage data may also be collected automatically as you interact with our platform. This can include your IP address, browser type and version, device identifiers, operating system, pages visited, time spent on the site, and other standard web analytics information. This data helps us understand how our services are used and allows us to improve the overall user experience.

How Information Is Used

The information we collect is used to provide, maintain, and improve our gaming services. This includes creating and managing your account, processing deposits and withdrawals, verifying your identity where required, and delivering customer support. We may also use the data to personalise your experience, send important service-related communications, and develop new features or offerings that may be of interest to you.

Additionally, usage information helps us analyse trends, administer the website, detect and prevent fraudulent activity, and ensure compliance with our regulatory obligations. We aim to use your information only in ways that are fair, transparent, and consistent with your reasonable expectations.

Data Sharing

We may share your information with carefully selected service providers who perform functions on our behalf, such as payment processing, identity verification, hosting, analytics, and customer support. These third parties are contractually obliged to maintain the security and confidentiality of your data and may only use it for the specific purposes we authorise.

Information may also be disclosed if we are required to do so by law, regulation, or legal process, or to protect the rights, property, or safety of Spindog Casino, our users, or the public. We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Similar Technologies

Our website uses cookies and similar technologies to enable certain functions, remember your preferences, analyse site traffic, and improve your overall experience. These technologies may collect information about your browsing behaviour on our platform.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may limit your ability to use some features of the website. By continuing to use our services, you consent to our use of cookies in accordance with this policy.

Data Retention

We retain your personal information only for as long as is reasonably necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once the need to retain the data ends, we take steps to securely delete or anonymise it.

Data Security

We implement appropriate technical and organisational measures designed to protect your personal information against unauthorised access, accidental loss, misuse, or alteration. While we strive to use commercially reasonable means to safeguard your data, no method of electronic transmission or storage is ever completely secure. You acknowledge and accept these inherent risks when using our services.

User Privacy Requests

You may contact us at any time if you wish to access, correct, update, or request deletion of the personal information we hold about you. We will respond to such requests in accordance with applicable legal requirements. Please note that we may need to retain certain information for legitimate business purposes or legal compliance even after a deletion request.

To make a privacy-related request, please reach out to our customer support team through the channels provided on our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The revised version will be posted on this page with an updated effective date. We recommend that you review this policy periodically to stay informed about how we collect and use your information.

Your continued use of Spindog Casino after any changes have been posted constitutes your acceptance of the updated Privacy Policy.

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our support team for assistance.